Kacha Resort & Spa Koh Chang has been one of the most popular resorts on the island since it first opened. A few years ago the addition of a huge new hillside wing, featuring some extremely spacious and good value Family Suites, increased the popularity of this 4 star resort. And in late 2017, the new beachfront restaurant and rooms opened.
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807 reviews
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(This score is based on the number of written reviews on Booking.com since 1 November 2018. Because recent reviews are more relevant than those from many years ago.)
The downside though is whilst the size of the hotel has more than doubled, it only has a relatively short frontage onto the beach and the small beachfront pool area is regularly packed. The new annex has it’s own very large pool, which looks onto nothing more exciting than the rear of some roadside shop units.
The beachfront features hotel rooms and a couple of types of chalets and villas. In the Hillside annex which opened in late 2009, you’ll find Deluxe rooms and various types of Suites. These Deluxe rooms and the 80sqm Family Suites are good value for money.
The villas and chalets are more akin to very nice nice hotel rooms which open out onto a garden area that leads down to the beach. I was hoping for a more interesting design but whilst they won’t ‘Wow’ you with their architectural splendour, there’s no doubting the appeal of a comfortable room in a great beachfront location.
Main downside is that due the the limited amount of poolside area with sea views, pre-dawn sunbed wars are guaranteed. In addition the beach directly outside the hotel is nowhere near as good as that further to the north. But Kacha has room prices and types to suit various budgets and is a safe bet for couples and families wanting a good, conveniently located beach resort.
Good location 😀 - Great location, lovely pool with sunbeds overlooking the beach. Clean and comfortable. 😞 - Room was a bit basic for the price paid.
C.
12/11/23
Poor 😀 - The pool and The breakfast 😞 - To small room,we book onekligen room of 40 m2,for three adults,but we didnt fit in,so we have to pay for extra bed 1100 bath per night.We stayed 5 nights.Also hotell fel ord and not so wellpapp maitened
M.
30/10/23
Exceptional 😀 - We can't fault it!! The breakfasts we're outstanding. The service was great. the room was great, everything was great. We will highly recommend!! 😞 - Nothing!
C.
27/10/23
We won’t stay again for a few reasons only 😀 - The location was perfect, the beach side is the place to stay . The views from our third level beach side room was perfect. Most staff were friendly 😞 - The hillside location is outdated .lucky we stayed at the beachside. When we first arrived I had to unload my own bags. No bell boy to be seen at first. The shower had a mind of its own, it went from hot to cold without warning. Two PowerPoints in my room didn’t work . I reported it to reception. I noticed that there was limited English spoken at check in by the reception but not to bad .
S.
27/10/23
Nice beachfront stay 😀 - Location, breakfast, rooms on the beach, pool, service, meals not cheap but large portions. Low season has good prices. 😞 - Air conditioners need maintenance, and TVs need updating to smart TVs.
M.
23/10/23
Superb 😀 - Great value for money. Breakfast is excellent, swimming pools and lawn chairs are very nice.Clean and very good quality. Bathroom with a tube and shower. 😞 - Loud Aircon in my room.
We stayed in the newly open Hillside part in December 09. Very family orientated, especially by the pool. If you were to spend few hours aroun the pool it does indeed feels like you’re in package holiday resort in Costa del Sol rather than Koh Chang. The other pool by the beach side is far too small and over crowded.
Staff werent particularly helpful or friendly, which is unusual for Thais. The room was nice, but having spent the same amount of money in Chang Buri down the road for much better quality rooms couple of nights before….we felt abit let down.
Worth staying if you get a good deal otherwise save your money for something better!
2009 was our second year in a row to the Kacha resort which has changed for the worse. Slow service (over an hour to get a sandwich which arrived eventually with no apology). Some staff were surly and rude (but certainly not all). Not all the facilities advertised were available. For the money you must pay to “enjoy” this resort we all felt rather cheated this year, and will not return.
P.S. Avoid star beauty and salon which is located very near the resort. They are not to be trusted.
My kids loved this resort. 2010 will be our third time on koh Chang and third time at Kacha. Enjoy!
We stayed in the newly open Hillside part in December 09. Very family orientated, especially by the pool. If you were to spend few hours aroun the pool it does indeed feels like you’re in package holiday resort in Costa del Sol rather than Koh Chang. The other pool by the beach side is far too small and over crowded.
Staff werent particularly helpful or friendly, which is unusual for Thais. The room was nice, but having spent the same amount of money in Chang Buri down the road for much better quality rooms couple of nights before….we felt abit let down.
Worth staying if you get a good deal otherwise save your money for something better!
2009 was our second year in a row to the Kacha resort which has changed for the worse. Slow service (over an hour to get a sandwich which arrived eventually with no apology). Some staff were surly and rude (but certainly not all). Not all the facilities advertised were available. For the money you must pay to “enjoy” this resort we all felt rather cheated this year, and will not return.
P.S. Avoid star beauty and salon which is located very near the resort. They are not to be trusted.
My kids loved this resort. 2010 will be our third time on koh Chang and third time at Kacha. Enjoy!