Mercure Koh Chang Hideaway – Bailan

Scorecard:

Overall Rating: 8.7 / 10
A polished, modern 4-star resort sitting on the rocky seafront of Bailan Beach. With two swimming pools, spa facilities, gym, spacious modern rooms and peaceful surroundings, it’s one of the southwest coast’s best choices for visitors wanting resort comfort away from the busier tourist hubs.

Location: 8.4 / 10 – Quiet, scenic Bailan setting with sea views and calm surroundings; close to local restaurants, and just a short ride to Lonely Beach.
Rooms: 8.9 / 10 – Spacious, modern, well-equipped rooms and suites; pool-access rooms and private terraces add extra comfort.
Facilities: 9.1 / 10 – Two pools, spa, gym, kids’ club, beachfront loungers, landscaped gardens and a full-service restaurant.
Beach / Sea Access: 7.9 / 10 – Rocky shoreline with limited sandy areas; great views but not ideal for sea swimming.
Breakfast / Food: 8.5 / 10 – Large breakfast buffet and reliable mix of Thai and Western dishes.
Service: 8.7 / 10 – Professional, attentive and friendly staff typical of a Mercure-branded hotel.
Value for Money: 8.8 / 10 – Competitive prices for a full-service 4-star resort with strong facilities.

What We Liked

Two excellent swimming pools, including a scenic beachfront infinity pool
Modern rooms with good bedding, strong A/C and private terraces
Peaceful, quiet surroundings ideal for relaxation
Spa, gym and kids’ club add proper hotel-level comfort
Very good value compared to 4-star resorts in busier areas

What Could Be Better

Rocky waterfront limits sea swimming at the resort
Bailan is very quiet at night, so nightlife requires a trip to Lonely Beach
Some rooms show mild signs of age
Restaurant prices higher than local eateries (expected for a 4-star)

Best For

Couples wanting quiet, comfort and modern hotel amenities
Families seeking pools, space and facilities
Travellers who value resort-style service over bungalow atmospheres

Summary:
Mercure Koh Chang Hideaway is a full-service 4-star resort with excellent facilities, modern rooms and a tranquil waterfront setting. If you want clean, comfortable accommodation with proper hotel amenities and a peaceful atmosphere, it’s one of the best choices on Koh Chang’s southwest coast.

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Mercure Koh Chang Hideaway – Full Review

Overview

Mercure Koh Chang Hideaway is one of the island’s more polished mid-upper tier resorts, offering a comfortable hotel experience in one of Koh Chang’s quietest seafront locations. Part of the Accor group, it delivers the international-brand consistency many travellers look for: modern rooms, professional service, well-kept facilities and the kind of amenities — spa, gym, multiple pools, kids’ club — that most bungalow resorts simply don’t have.

It sits on the rocky coastline of Bailan Beach, just south of Lonely Beach, and appeals primarily to couples and families who want comfort and peace rather than nightlife. With wide ocean views, landscaped gardens and a relaxed vibe, it’s a resort built for slow mornings, pool days and quiet evenings watching the sun disappear behind the mountains of the Andaman Sea.

Location – Quiet, Scenic Bailan Beach

Mercure Hideaway is located on the far southern edge of Bailan Beach — one of the most peaceful and undeveloped corners of Koh Chang’s west coast. It’s not a classic sandy beach, but it is a beautiful, natural seafront location with:

Rocky shorelines and dramatic tide changes
Stunning sunset views from the infinity pool and waterfront decks
Calm village surroundings free from loud bars or party crowds
A handful of local restaurants, cafés and massage places within walking distance

Despite the tranquil setting, the resort is still conveniently located:

5 minutes by scooter or taxi to Lonely Beach (nightlife, beach clubs, cheap restaurants)
10 minutes to Kai Bae (shops, cafés, family-friendly beach)
15 minutes to Bang Bao (piers, seafood restaurants, snorkelling trips)

This makes it ideal for travellers who want a peaceful base but still want easy access to the island’s livelier areas.

Atmosphere

The atmosphere at Mercure is relaxed, professional and distinctly “hotel-like” in the best sense of the word. You’re not sharing space with loud backpackers or groups coming home from beach bars at 2am. Instead, expect:

Couples reading by the pool or sipping cocktails in cabanas
Families with children enjoying the shallow sections of the pools
Quiet evenings with soft music and ocean sounds
Guests strolling the landscaped gardens or relaxing on their terraces

The resort is large enough that it rarely feels crowded, even at peak season. Because it’s on a rocky coastline, most guests spend their days around the two swimming pools instead of at the sea — and crucially, there’s enough space and loungers that it almost never feels busy or frantic.

Rooms – Modern, Spacious & Comfortable

Mercure’s rooms are one of its major strengths. They’re modern, well-finished and consistently comfortable, with design elements that balance Thai influences with contemporary hotel style. Expect:

Strong air-conditioning (important on Koh Chang)
Large bathrooms with rain showers and modern fixtures
Private balconies or terraces with seating
Comfortable beds with crisp linens
Fridges, kettles and complimentary bottled water
Good storage space for luggage and clothing
Quiet rooms thanks to solid construction and double glazing

Room Types

Deluxe Rooms: Spacious, well-equipped rooms in the main buildings. Many have partial sea views or garden views.
Pool-Access Rooms: The most popular room category — with private terraces that open directly onto a shared pool. Perfect for couples who want convenience and an “upgraded” feel.
Suites: Larger living spaces, better sea views, larger bathrooms, and overall more privacy and comfort.

Some rooms show minor signs of age (light wear on bathroom tiles or furniture), but maintenance is good and overall cleanliness is excellent. For the price, room quality is strong — noticeably better than mid-range properties nearby.

Facilities

Mercure Koh Chang Hideaway has one of the most complete sets of facilities of any resort on the southwest coast of the island. For many guests, this is the main reason to book here rather than a simpler bungalow resort.

Swimming Pools

Main Pool: A large, central swimming pool surrounded by sunloungers, shaded areas and landscaped gardens. Great for families and groups.
Beachfront Infinity Pool: The highlight — a serene, adults-friendly pool overlooking the sea, with incredible sunset views.

Spa & Wellness

On-site Spa: Professional Thai massages, aromatherapy, scrubs and facials.
Fitness Room: Small but equipped with cardio machines and free weights.

Dining

Main Restaurant: Indoor and outdoor seating with sea views.
Breakfast Buffet: Large spread of Thai and Western options, eggs cooked to order, pastries, fruit, juices and strong coffee.
Room Service: Available during regular hours.

Other Facilities

Kids’ Club: A big plus for families.
Scooter Rental & Tour Desk: On-site and reliable.
Beachfront Loungers: Perfect for relaxing during sunset.
Gardens & Walkways: Nicely landscaped and well-maintained.
Free Wi-Fi: Good coverage across rooms and common areas.

Beach & Swimming

Mercure sits on a rocky, natural shoreline rather than a soft sandy beach. As a result:

No real sandy area for swimming directly at the resort
Sea swimming is possible in calm conditions but not ideal
The pools are the main swimming areas, especially the infinity pool

For sandy beaches, guests typically go to:

Lonely Beach – lovely beach and social atmosphere
Kai Bae Beach – calmer and more family-friendly
Klong Kloi Beach (Bang Bao) – quiet and scenic with plenty of beachfront restaurants

All are within easy reach by scooter or taxi.

How Mercure Hideaway Compares to Other Resorts

Nest Sense (Bailan): More boutique and romantic, but fewer facilities and no large pool complex.
Warapura Resort (Bailan): Rustic-chic seafront bungalows and overwater decks, but less modern and no gym or spa.
Siam Beach Resort (Lonely Beach): Real sandy beach and beachfront rooms, but simpler rooms and busier surroundings.

Pros & Cons

Pros

Modern, spacious rooms
Excellent pool facilities
Calm and scenic location
Spa, gym and kids’ club
High value for a 4-star property

Cons

No sandy beach
Far from nightlife
Some rooms slightly dated
Restaurant pricing higher than nearby Thai places

Who Should Stay at Mercure?

Great choice for:

Couples seeking a relaxing, quiet hotel stay
Families who want pools, kids’ club and space
Travellers who prefer hotel comfort over rustic bungalow stays

Probably not ideal for:

Travellers who want a sandy beach directly in front of the resort
Nightlife seekers
Budget backpackers

Value for Money

For a genuine 4-star resort with pools, spa, gym and modern rooms, Mercure Hideaway is very well priced compared to properties in Klong Prao or Kai Bae. Its quiet, scenic setting and excellent facilities give it a strong value proposition for couples and families looking to relax without overspending.

Final Thoughts

Mercure Koh Chang Hideaway is one of the southwest coast’s best full-service resorts, offering modern comfort, peaceful surroundings and excellent facilities. If you’re looking for a tranquil, polished hotel environment with pools and ocean views and don’t need a sandy beach directly in front , it’s a top choice for a relaxing stay on Koh Chang.